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Prices, Special Terms & Conditions of Products and Services

🇬🇧
W1TTY Global LTD
✍🏼
Valid as of: July 25, 2022 | Version 1.0

Individual Services

Membership Plan
Every1
Membership Description
Basic plan
Account Category
Free

W1TTY to W1TTY Transfers

W1TTY to W1TTY Transfers (between two UK accounts)
Free
Transfers to other W1TTY users (outside of the UK)
Free

Domestic transfers to or from non-W1TTY accounts

Transfers to or from other UK accounts
Every1
Outgoing Faster Payments Service (FPS) to a UK Sterling account
Free
Incoming FPS from a UK Sterling account
Free

International transfers to or from non-W1TTY accounts

Transfers to or from other non-UK accounts
Every1
Outgoing SEPA transfers to recipients in the EEA
£1.00 per transfer
Outgoing SWIFT transfers to recipients in the EEA*[1]
£6.00 per transfer
Incoming SWIFT transfers from anywhere in the world
£6.00 per transfer
Outgoing SWIFT transfers to TIER 1 countries *[2]
£15.00 per transfer
Outgoing SWIFT transfers to TIER 2 countries *[2]
£20.00 per transfer
Outgoing SWIFT transfers to TIER 3 countries*[2]
£25.00 per transfer
Outgoing SWIFT transfers to TIER 4 countries*[2]
£35.00 per transfer

[1] Transfers to a recipient in the EEA will be sent SHA (Shared Costs). This means that the amounts charged by the intermediary bank (that sits between us and the bank you're sending money to) for making the transfer are shared between you and the person who receives your payment. The recipient's bank may therefore also charge them an amount for receiving the payment, .

[2] Transfers to a recipient outside the EEA will be sent OUR. This means that you will pay the payment transaction fees charged by the intermediary bank in full. The recipient of the payment will not pay any of the transaction fees and will receive the full amount of the payment. We have four pricing tiers for transfers to non-EEA countries:

TIER 1: Country – ISO

  • Canada - CA, Jersey - JE, Isle of Man - IM, Kuwait - KW, Switzerland - CH, United States – US

TIER 2: Country – ISO

  • Australia – AU, India – IN, Mexico – MX, Russian Federation – RU, Brazil – BR, Guernsey – GG, New Zealand – NZ, Philippines – PH, Mauritius – MU, Qatar – QA

TIER 3: Country – ISO

  • Tier 3 includes any country which is not listed in Tiers 1, 2 or 4.

TIER 4: Country – ISO

  • Argentina – AR, Israel – IL, Paraguay – PY, Japan – JP, Chile – CL, Jordan – JO, Congo – CG, Kenya – KE, Korea Republic – KR, Suriname – SR, Djibouti – DJ, Kyrgyzstan – KG, Swaziland – SZ, Ecuador – EC, Taiwan – TW, Ethiopia – ET, Lesotho – LS, Turkey – TR, Uganda – UG, Malawi – MW, Ukraine – UA, Uruguay – UY, Guinea – GN, Monaco – MC, Yemen – YE, Indonesia – ID, Morocco – MA, Zimbabwe – ZW, Nepal - NP

Currency Exchange – Rates

The exchange rate will be as displayed to you on the W1TTY Service when you confirm your request to send money in another currency.

Currency Exchange – Fees

Amounts
Every1
Up to and including £100 per calendar month (in aggregate)
No commission or fees
Over £100 in a calendar month (in aggregate)
Weekdays*[3]: 2.25% per transaction Weekends*[4] and public holidays*[5]: 4.25% per transaction

[3] Any currency orders placed after 10:02 pm UK time on Sunday until the applicable cut-off time on Friday (as set out below) will be treated as a weekday order (excluding public holidays).

[4] Any currency exchange orders placed after the applicable cut-off time on Friday (as set out below) until 10 pm UK time on Sunday will be treated as weekend orders.

[5] This applies to orders placed after the applicable cut-off time (as set out below) on the day before a public holiday in the UK or country of the destination currency's central bank until 8 am local time in the UK on the next working day after any UK public holiday, or 8 am local time in the country of the destination currency's central bank the next working day after the public holiday in that country.

Currency Exchange – Daily Cut-Off Times

If you would like to convert money from GBP and send it in a different currency on the same day, you will normally need to do so before the cut-off time applicable to the target currency as set out in the table below.

If you miss the cut-off time, the conversion will settle on the next business day (excluding public holidays*[5]) but at the same rate as displayed to you when you initiated the transaction.

Currency (ISO)
Cut-off time (GMT)
Cut-off time (BST)
Chinese Yuan (CNY)
07:00
08:00
Thai Baht (THB)
07:00
08:00
Ugandan Shilling (UGX)
07:00
08:00
Australian Dollar (AUD)
12:00
13:00
Bahrain Dinar (BHD)
12:00
13:00
Hong Kong Dollar (HKD)
12:00
13:00
Israeli Shekel (ILS)
12:00
13:00
Japanese Yen (JPY)
12:00
13:00
Kenyan Shilling (KES)
12:00
13:00
Kuwait Dinar (KWD)
12:00
13:00
New Zealand Dollar (NZD)
12:00
13:00
Omani Rial (OMR)
12:00
13:00
Qatar Rial (QAR)
12:00
13:00
Saudi Riyal (SAR)
12:00
13:00
Singapore Dollar (SGD)
12:00
13:00
United Arab Emirates Dirham  (AED)
12:00
13:00
Croatian Kuna (HRK)
14:00
15:00
Bulgarian Lev (BGN)
14:30
15:30
Indian Rupee (INR)
15:30
16:30
Indonesian Rupiah (IDR)
15:30
16:30
Malaysian Ringgit (MYR)
15:30
16:30
Philippine Peso (PHP)
15:30
16:30
Czech Koruna (CZK)
07:00
08:00
Hungarian Forint (HUF)
07:00
08:00
Mexican Peso (MXN)
07:00
08:00
Romanian Leu (RON)
07:00
08:00
Russian Ruble (RUB)*
07:00
08:00
Polish Zloty (PLN)
07:30
08:30
Turkish Lira (TRY)
07:30
08:30
Danish Krone (DKK)
08:30
09:30
Norwegian Krone (NOK)
08:30
09:30
South African Rand (ZAR)
08:30
09:30
Swedish Krona (SEK)
08:30
09:30
Swiss franc (CHF)
08:30
09:30
Euro (EUR)
12:50
13:50
US Dollar (USD)
14:30
15:30
Canadian Dollar (CAD)
13:20
14:20

* Currently not supported