The main changes from Prices, Special Terms & Conditions of Products and Services - v2.0:
- The T&Cs are set out in new wording (new fees and limits are introduced (see below); new sections are added (“Other Terms and Conditions”, “List of the Most Representative Services Linked to a Payment Account” and “Definitions”)).
- A new fee, the Funds administration fee, is introduced. If the client does not transfer his funds from his e-money account before the account closure or upon the closure of the account does not instruct W1tty to transfer them to an account opened with another financial institution, W1tty charges the client the Funds administration fee. The fee is charged monthly and deducted from the client’s funds held by W1tty. This fee equals 0,5% per calendar month on the amount of funds held and administered by W1tty but not less than €1 per month.
- The limits of card operations are set out in the T&Cs. These limits can be found in the "Limits" section of the T&Cs.
- After the T&Cs come into effect, 5 is the maximum number of cards the customer can order.
These Prices, Special Terms and Conditions of W1TTY Products and Services (“T&Cs”) set out prices and special terms and conditions for products and services offered and provided by WITTY GLOBAL UAB ("Company” or “W1TTY”).
These T&Cs, WITTY GLOBAL UAB General Terms and Conditions and other legally binding documents approved (signed) by You ("Client”) form the legal agreement between You and the Company. These documents are available on our website.
Terms that are used but not defined in these T&Cs shall have the meanings ascribed to them in the WITTY GLOBAL UAB General Terms and Conditions.
Table of Contents
- Table of Contents
- Individual Services
- Account Top Up
- Transfers
- Visa Debit Cards
- Debit Card Issuance
- Debit Card Transactions
- ATM Cash Withdrawal
- Currency Exchange
- Card Plan ‘Student+’
- Special Fees for All Plans
- Limits
- Limits of Card Operations
- Maximum Number of Cards
- Other Terms and Conditions
- List of the Most Representative Services Linked to a Payment Account
- Definitions
Individual Services
Membership Plan | Every1 | Made 2 Measure |
Membership Description | Basic plan | Customizable plan |
Monthly Fees | Free | €3.00 monthly fee |
Account Top Up
Every1 | Made 2 Measure | |
Top-ups by card | Up to €100 / month – Free | L1: Up to €100 top-ups – Free
L2: Up to €200 top-ups – €2.50 monthly fee
L3: Up to €400 top-ups – €7.00 monthly fee
L4: Up to €800 top-ups – €14.00 monthly fee |
Top-ups by card fee above the limit | 2.50% / top-up amount | 2.50% / top-up amount |
Transfers
Every1 | Made 2 Measure | |
Transfers to other W1TTY users | Free | Free |
Outgoing SEPA transfers | Free | Free |
Incoming SEPA transfers | Free | Free |
Outgoing SWIFT (SHA) transfers | €6.00 / transfer | L1: €6.00 / transfer
L2: Up to 1 free transfer / month – €5.85 monthly fee
L3: Up to 2 free transfers / month – €11.70 monthly fee
L4: Up to 3 free transfers / month – €17.50 monthly fee |
Outgoing SWIFT (SHA) transfers fee above the limit | €6.00 / transfer | €6.00 / transfer |
Incoming SWIFT (SHA) transfers fee | €6.00 / transfer | €6.00 / transfer |
Visa Debit Cards
Debit Card Issuance
Every1 | Made 2 Measure | |
Issuance of virtual card | Free | Free |
Issuance of first plastic card | Free | Free |
Replacement or additional plastic card | €5.00 / card | €5.00 / card |
Card delivery cost | Depends on the country, more details available during the card ordering process | Depends on the country, more details available during the card ordering process |
Administration and card maintenance | Free | Free |
Debit Card Transactions
Every1 | Made 2 Measure | |
Card spending within EEA | Free | Free |
Card spending outside of EEA | €1.00 / transaction | L1: €1.00 / transaction
L2: Up to 2 free transactions / month – €1.80 monthly fee
L3: Up to 4 free transactions / month – €3.20 monthly fee
L4: Up to 6 free transactions / month – €4.20 monthly fee |
Card spending outside of EEA fee above the limit | €1.00 / transaction | €1.00 / transaction |
ATM Cash Withdrawal
Every1 | Made 2 Measure | |
ATM withdrawals within EEA region | Up to 1 withdrawal / month – Free | L1: Up to 1 withdrawal / month – Free
L2: Up to 2 withdrawals / month – €2.50 monthly fee
L3: Up to 4 withdrawals / month – €7.00 monthly fee
L4: Up to 6 withdrawals / month – €11.50 monthly fee |
ATM withdrawal within EEA region above the limit | €2.50 / withdrawal | €2.50 / withdrawal |
ATM withdrawals outside of EEA | €2.50 / withdrawal and 2.50% / amount of withdrawal | L1: €2.50 / withdrawal and 2.50% / amount of withdrawal
L2: Up to €100 / month – €2.25 monthly fee*
L3: Up to €200 / month – €4.50 monthly fee*
L4: Up to €300 / month – €6.00 monthly fee*
* €2.50 / withdrawal will apply, but no percentage fee per amount shall be charged. |
ATM withdrawals outside of EEA fee above the limit | €2.50 / withdrawal and 2.50% / amount of withdrawal | €2.50 / withdrawal and 2.50% / amount of withdrawal |
Currency Exchange
Every1 | Made 2 Measure | |
Currency exchange* | Up to €100 / month – Free | L1: Up to €100 / month – Free
L2: Up to €200 / month – €2.50 monthly fee
L3: Up to €400 / month – €4.00 monthly fee
L4: Up to €800 / month – €8.00 monthly fee |
Currency exchange fee* above the limit | Weekdays: 0.30% / amount Weekends: 0.30% / amount | Weekdays: 0.30% / amount; Weekends: 0.30% / amount |
Currency exchange* fee when paying in non-Euro currency with card | Free | Free |
- Exchange rates can be seen in the App during the exchange process. Foreign exchange (FX) schedules are available at: https://support.currencycloud.com/hc/en-gb/articles/360018134019-FX-timelines.
- VISA currency exchange rates applicable to card transactions are available at: https://www.visa.ca/content/VISA/usa/englishlanguagemaster/en_US/home/support/consumer/travel-support/exchange-rate-calculator.html
Card Plan ‘Student+’
Category | Additional card plan (bolt-on) |
Card plan fee | Free |
Additional benefit | W1TTY will deposit €2.00 every month to all eligible holders of Student+ card plan (additional terms & conditions apply) |
All fees and limits are applicable as per Every1 or Made 2 Measure account plans details listed above |
Special Fees for All Plans
Service | Fee |
Funds administration fee* | 0,5% per calendar month on the amount of funds held and administered by W1TTY but not less than €1 per month. |
Provided that the Client does not transfer his funds from his e-money account before the account closure or upon the closure of the account does not instruct the Company to transfer them to an account opened with another financial institution, the Company charge the Client the funds administration fee. The fee is charged monthly and deducted from the Client’s funds held by the Company.
Limits
Limits of Card Operations
Timeframe | Limit |
Per transaction | Transaction purchase limit - €2,000
Transaction internet purchase limit - €2,000
Transaction contactless purchase limit - €150
Transaction cash withdrawal limit - €500 |
Daily | Daily purchase limit - €4,000
Daily internet purchase limit - €2,000
Daily contactless purchase limit - €150
Daily cash withdrawal limit - €1,000 |
Monthly | Monthly purchase limit - €5,000
Monthly internet purchase limit - €5,000
Monthly contactless purchase limit - €1,500
Monthly cash withdrawal limit - €4,000 |
Maximum Number of Cards
Cards | Maximum Number |
Physical and virtual cards* | 5 |
After the Client orders and receives the maximum number of cards, more cards cannot be ordered. Renewal of expired cards does not constitute an order for new cards.
Other Terms and Conditions
- BINDING EFFECT 1.1. By receiving the Company’s services and using its products, the Client undertakes to be bound by these T&Cs. 1.2. Any additional terms and conditions, including but not limited to WITTY GLOBAL UAB General Terms and Conditions, which regulate the relationship between the Company and the Client that is not stated in these T&Cs, as well as any additional services or products that the Company provides or makes available to the Client from time to time not covered by these T&Cs, may be subject to a separate agreement or annex executed between the Company and the Client. In case of any conflict between these T&Cs and separate agreements or annexes concluded between the Company and the Client, the terms of a separate agreement or annex shall prevail.
- T&Cs CHANGES 2.1. Without prejudice to other provisions of these T&Cs, the Company reserves the right to unilaterally change these T&Cs at any time at its own discretion. 2.2. A revised edition of these T&Cs will be provided to the Client, or the Client will be informed where a revised edition of T&Cs is available for familiarisation. 2.3. In the event that the Client disagrees with the proposed changes to these T&Cs, the Client has the right to terminate these T&Cs free of charge and with effect at any time until the date of their proposed date of entry into force. The Client’s notice rejecting changes to these T&Cs will be deemed as a notice of termination of these T&Cs. 2.4. The Client is not entitled to unilaterally change, amend or alter provisions of these T&Cs.
List of the Most Representative Services Linked to a Payment Account
Term of the service linked to a payment account | Definition of the service linked to a payment account |
Maintaining the account | The account provider maintains the account opened in the name of the customer. |
Providing a debit card | The account provider issues a payment card linked to the customer’s account. The whole amount of every payment with the card is immediately written off the customer’s account. |
Providing a credit card | The account provider issues a payment card linked to the customer’s payment account. The payment amount made with the card within the agreed period is wholly or partially written off the customer’s account on the established day. The agreement between the account provider and the customer specifies whether the customer must pay interest for the borrowed amount. |
Cash withdrawal | The customer withdraws cash from his/her account. |
Cash deposit | The customer deposits cash into his/her account. |
Credit transfer SEPA | Upon the customer’s request, the provider transfers money from the customer’s account to another account. Transfers are made in euros to accounts opened in SEPA countries. |
Credit transfer non-SEPA | Upon the customer’s request, the provider transfers money from the customer’s account to another account. Transfers are made in currencies other than euros to accounts opened in non-SEPA countries. |
Direct debit | The customer authorises another person (beneficiary) to submit a payment order to the account provider ordering to transfer money from the customer’s account to the beneficiary’s account. The account provider transfers money to the beneficiary on the day agreed upon between the customer and the beneficiary or on agreed dates. The amount may vary. |
E-invoice automatic payment | Upon the customer’s prior order, the account provider pays for the e. invoice submitted by the beneficiary in the Internet banking system. |
Crediting of incoming payments in EUR | The account provider enters into the customer’s account the payments received in euros from accounts opened in SEPA countries. |
Crediting of incoming foreign payments | The account provider enters into the customer’s account the payments received in currencies other than euros from accounts opened in non-SEPA countries. |
Definitions
ATM (“Automated Teller Machine”)
| is a machine that dispenses cash or performs other financial services when you insert a payment card |
EEA (“European Economic Area”)
| consists of the Member States of the European Union (EU), Iceland, Liechtenstein and Norway. |
Month | means the period commencing on the first day on which the Customer commences receipt of the Services and ending after 30 days (inclusive). |
Public holidays | mean days when banks are closed. |
SEPA (“Single Euro Payments Area”) | is a pan-European network that allows you to make payments in euros. |
SHA (“Shared Costs”) | means that the charges of a SWIFT payment are split between you and the person who receives your payment. |
SWIFT (“Society for Worldwide Interbank Financial Telecommunication”) | is a global network that allows you to make cross-border payments. |
Weekday | is any day of the week from Monday to Friday calculating according to the Greenwich Mean Time (GMT). |
Weekend | is any day of the week from Saturday to Sunday calculating according to the Greenwich Mean Time (GMT). |